Employee Engagement Survey Software tools, Platforms | Employee survey companies: TraceData Research
Client Overview Our client is a reputed mid-sized IT service company, known for delivering custom software development, enterprise application integration, and cloud-based digital transformation solutions. With workforce of over 2000+ employees spread across India and Southeast Asia, business serve clients across BFSI, healthcare, retail, and telecom sectors. However, the business is experiencing alarming attrition rate of 38%. Most of the exits were occurring at mid-management and project lead levels, impacting project continuity, and increasing hiring cost. Challenges They Faced After an initial workshop with client’s HR leadership and business heads, we discovered series of people-related issues. Some of the key challenges they faced are- · Nearly half the mid-level employees reported uncertainty around growth opportunities. · Many managers were technically proficient but lacked the soft skil...