Client Overview Our client is a tertiary care hospital chain, with over 800 beds and multiple units across metro cities in India. The hospital has more than 2500 medical and paramedical professionals. They are known for cutting-edge technology, advanced care units, and a large inflow of critical patients. However, despite its reputation of clinical excellence they are struggling with alarming risk of nurse attrition, burnout symptoms, and low team morale. The internal HR reports revealed 28% year-over-year drop in nurse engagement score . Challenges They Faced The hospital is witnessing several pressing workforce issues, particularly among its nursing and paramedical staff. The key issues they faced are- · The hospital experienced a year-on-year attrition rate of 22% among nursing staff. · Nurses working in high-stress departments such as ICU, emergency, and oncology reported severe emotional tol...
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